|When:||Wednesday, March 4, 2020
1:00PM – 4:00PM
Westin Copley Place
America South, 4th Floor
Join the Alliance of Women in Workers’ Compensation in Boston for our annual WCRI Pre-Conference session. This year will focus on our key topic, evolving models of health.
Buy, Build or Lease? New technologies, a boom in processing power, and more significant amounts of data are driving changes on all levels to our lives and business.
How does technology change our workplace? How will these changes in technology augment the way we as an industry think about the injured worker, the clinicians, and caregivers? How does business identify tech-enabled products and services to improve the customer experience?
The reality is that the population is aging, and the younger generation expects a different work experience. We have shifted our focus to helping people make better decisions. We apply technology for efficiency, effectiveness, and accurate throughput, thus allowing us to focus on the complexities of the person.
Healthcare is human-centric. Technology will not solve all, but we will explore how we can maximize its effectiveness and choose the right tools to produce better outcomes and more effective business models.
12:30PM Registration Opens
1:15PM The Investment Thesis – Nancy Brown, Oak HC/FT
Our fireside chat with Nancy Brown will focus on the view from an investor’s chair. We will learn what technologies are hot in the marketplace, including Blockchain, AI, home monitoring, wearables, and digital health.
2:00PM Telemedicine Disruption – Eric Glazer, Teledoc Health
Eric’s remarks will be the focus of our healthcare and tech session. We will explore how to discover a gap in a market for a new product offering, build a strategy to market and launch a product, and gain a deeper understanding of how the identify and gain stakeholder buy-in and execute a strategy.
2:45PM Physician Point of View and Role of Big Tech – Dr. Mahek Shah
Internationally recognized thought leader and value based care expert Dr. Mahek Shah will share his strategies on what the future of health care looks like, disruptive innovations in health care delivery business models, and big technology companies’ role and influence in today’s health care sector.
3:15PM Payer Perspectives – Dr. Melissa Burke, AmTrust Financial Services and Sue Mellody, Liberty Mutual Insurance
We will hear from thought leaders in the workers’ compensation industry. This discussion will relate the technology and investment sessions more directly to our industry, and answer the following questions: How are they thinking of the evolving healthcare market, and what technologies are at the top of their agendas? What should be the considerations around a technology before execution?
3:45PM Closing Remarks
Moderator – Artemis Emslie, Cadence Rx
Nancy Brown (HC), a General Partner at Oak HC/FT, joined the firm in 2014 and focuses on growth equity and early-stage venture opportunities in Healthcare.
Nancy currently serves on the Board of Axial Healthcare, Cricket Health, Firefly Health, Maven, and Unite US. Prior investments include Limeade (ASX: LME).
Prior to joining Oak HC/FT, Nancy was Vice President of Strategy and Business Development for McKesson Technology Solutions. Previously, Nancy was Chief Growth Officer at MedVentive, which was acquired by McKesson in 2012. Before joining MedVentive, she served as Senior Vice President of Corporate Development as well as Senior Vice President of Clinical Service of athenahealth. Prior to joining athenahealth in 2004, she was a Senior Vice President at McKesson Corporation, focused on marketing and strategic planning. She joined McKesson in 1999 when it acquired a company she co-founded, Abaton.com, a provider of internet-based clinical solutions for the ambulatory market. Earlier, she spent eight years at Harvard Community Health Plan where she held several senior management roles.
Nancy is also on the New England Capital Association Board of Directors and is a mentor for MassChallenge.
Eric Glazer is the Vice President of Client Experience & Product Innovation at Teladoc Health. For the past eight years, Eric has been charged with creating new products and services to provide better care for individuals around the globe. In his most recent role, Eric developed Onward by Best Doctors™, a novel, telemental health service supporting patients suffering from depression and anxiety who are also on short or long term disability, and Mental health Navigator a global program that supports individuals in their journey to find the right diagnosis and providers. In this role, Eric works closely with leading practitioners and insurance executives throughout the country to provide patients and their general practitioners, with expert insights, recommendations and coping skills. Additionally, he serves as general manager of Teladoc Health’s new CMO Council and created a novel pain remedy program designed to support out of work members who are suffering from chronic pain.
Throughout his two-decade career Eric has been producing leading new services, educational programming and thought-leadership events in healthcare. He also launched various digital products to support clinician engagement.
Dr. Shah is a physician, economist, and consultant with over 15 years of experience creating value at the intersection of health, business, and technology. His mission is to redesign, reimagine, and humanize healthcare. As a trail blazer in the value based care era, he has led cross-functional teams designing the future of health. His passion for health technology and disruption fueled his work at Harvard Business School. A highly skilled strategic thinker and communicator with deep knowledge of the health care industry, Dr. Shah has led project teams with corporations, hospitals, and governments in North America, Europe, the Middle East, and Asia-Pacific. Dr. Shah is a healthcare leader who is transforming the way we experience and deliver care—to improve outcomes at lower total costs for people and providers. He fosters a deep passion and expertise for redesigning health care to improve the health care experience as well as create technology-enabled solutions to make care more accessible and cost-effective. Dr. Shah speaks globally on innovations of the health care system. He has advised the Veterans Administration, Department of Defense, US Department of Health and Human Services, and the World Economic Forum. Prior to medicine, Dr. Shah excelled on Wall Street at Citigroup and gained capital market investing experience at Morgan Stanley. Follow him on Twitter @Mahek_MD.
As the VP, Head of Managed Care and Clinical at AmTrust Financial Services Inc., Dr. Burke is responsible for all managed care and clinical services for the workers compensation line at AmTrust. She develops, manages and implements all medical, nursing, pharmacy and ancillary benefit management strategies. Prior to AmTrust, Burke was the National Pharmacy Director and 2VP of Workers Compensation Medical and Pharmacy strategies at Travelers. Preceding Travelers, Burke was the pharmacy director for Sisters of Providence Health System, a multi-location Massachusetts Health System with a dual role as the Corporate Liaison to the GPO for CHE Trinity Health’s greater 82 hospital health system. She had responsibility for clinical and operational pharmacy services the 180 bed acute care hospital, 100 bed behavioral health hospital, two methadone clinics, 22 chair outpatient oncology center, acute residential psychiatry program and retail pharmacy. Dr. Burke also provided oversight to hospital clinical dieticians and pharmacy services in the continuing care network. Before Sisters, Burke was the clinical pharmacy manager at Beth Israel Medical Center in New York City, a 900 bed teaching hospital. This role included oversight of the accredited pharmacy residency program.
Sue Mellody is Vice President and Manager of Workers Compensation Claims Technical Solutions for Liberty Mutual Insurance and Helmsman Management Services. She leads 200 employees in the United States who execute on highly specialized areas of the WC claim process. Her responsibilities span Medicare, State level compliance, WC Examining and Catastrophic Case Management Unit and a team dedicated to TPA oversight on Liberty Mutual unbundled products.
With over 30 years at Liberty Mutual, Sue’s experience in claims gives her a unique perspective on delivering high quality service and outcomes to our customers, brokers and injured workers. She spent the last decade leading an elite team of examiners and nurses that engage on uniquely emerging exposures and catastrophic losses across the country. This team specializes in providing strategic and financial oversight in partnership with our claim specialists, our clinical resources, Centers of Distinction and our customers to assist injured workers and their families achieve the best possible recovery given their injuries. Sue was recently voted onto the Board of Massachusetts Kids’ Chance.
After graduating from Kean University in New Jersey with a degree in Political Science, Sue began her career with Liberty Mutual as a multiline adjuster. Over her career she has earned positions of increasing responsibility across various functions including Claims, Quality Assurance, Training and Managed Care. Sue is based in Boston, MA.
With 25 years of experience in both the workers’ compensation and group health industries, Artemis Emslie brings a multi-dimensional perspective to the complex issues facing pharmacy benefit management (PBM) clients.
Artemis is the founder/CEO of Cadence Rx a peer to peer pharmacy platform. Previously the CEO of myMatrixx, Artemis led the strategic growth of the company from a regional PBM to an industry leader with a national client base serving corporate and public sector groups of all sizes. After as successful sale to Express Scripts in May 2017, Artemis oversaw the successful year-long transition to the workers’ compensation division of the nation’s largest PBM.
Prior to joining myMatrixx in 2012, Artemis held senior leadership positions with several companies before launching ProspeRx Solutions, an auditing firm for workers’ compensation insurance providers where she provided PBM claims auditing, RFP management, and consulting services to several blue-chip clients.
Artemis founded and currently serves on the executive board of the Alliance of Women in Workers’ Compensation. She also served as chairperson of the Workers Compensation Research Institute (WCRI) Core Funders Group. Currently, she serves on the board of directors for Paradigm Outcomes, Ametros as well as on the advisory boards for AffordiT, Cordant Health, Committee for Economic Development (Washington, D.C.), Business Insurance magazine, Kids’ Chance, and is the Chairperson of American Heart Association Circle of Red.
As a recognized industry expert, Artemis is a frequent speaker at national industry conferences on topics such as drug trends and best practices in pharmacy benefit management. She has been recognized as one of Business Insurance magazine’s Women to Watch and honored with WorkCompCentral’s Comp Laude Leadership and President’s Honor Roll awards.